JOB TITLE |
BDM – Technology Lifecycle (Software Asset Management & Technology Adoption Services) |
DEPARTMENT |
Solutions |
RESPONSIBLE FOR |
Driving sales and continually raising internal awareness of consumption of cloud services, Adoption of our solutions and Software Asset Management services |
REPORTING TO |
Practice Lead |
ABSTRACT |
Our client provides a set of services to customers that include software asset management, learning and adoption solutions, and digital enablement of cloud services. Though these areas have significant overlap, they have historically operated as separate business units. We are currently in the process of bringing them together to provide a more complete service to our customers. The individual services are as follows:
· Software Asset Management (SAM) – this important service portfolio supports customers with the management of their licensing assets, ensuring compliance with vendor product use rights. Customers are provided with innovative solutions to optimize their estates from both a deployment and contractual perspective. SAM services drive cost savings, operational efficiencies and compliance on our customer’s estates.
· Technology Adoption and Learning - This service provides change management consultancy and processes to support businesses who have invested in, and are adopting, new technology. The service engages with our customers’ end users and enables them to make best use of the technology they have purchased. This can take a number of formats including classroom training, e-learning and drop-in sessions on customer sites.
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MAIN PURPOSE OF JOB |
For both Software Asset Management & Technology Adoption Services;
· Customer selling– Drive the commercial outcome with our account manager/director through deal management, customer engagement and following through deal to closure. Identify and drive up-sell/additional service opportunities
· Internal Selling- internal engagement and evangelism to the sales force & management team. This will require you to be highly visible in one of the ffices, building and leveraging excellent working relationships with the sales teams, leaders and the management team
· Opportunity Pipeline Management – Maintain and grow an accurate pipeline of applicable opportunities across the relevant work streams. Accurately forecast the close of opportunities and the associated revenue and GP related to that sale
· Internal Collaboration – maximise and leverage investment in Solutions Architects, BDMs, licensing professionals and professional services resources. A close working relationship with the professional and managed services teams is essential to ensure we design solutions that we can both build and run for our customers. An example would be entwining SAM and consumption service with CloudPlan to drive deeper customer engagement
· Client engagement- driving and evangelising capabilities to customer base. Differentiating us through our productised services, consulting capability, cloud enablement and managed services.
· Refine and develop go to market – Contribute to defining the strategy across the technology areas. Develop a clear and understandable strategy across the portfolio of products and services that demonstrates our capabilities and how they are relevant to our customers |