IT Support Specialist - Dallas
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Job Type | Permanent full-time |
Location | Dallas, USA |
Area | AMERICA, ALL |
Sector | Non-Sales - Service Delivery |
Salary | Basic up to $60K |
Currency | USD |
Start Date | |
Telephone | 020 3290 2037 |
Job Ref | ITS03 |
- Description
- IT support Engineer
Background & personal:
Must have come from an existing IT operational support type role.
5-10 years experience supporting business teams with IT
MCSa or MCSe qualification or QBE to that level expected
Someone who is a genuine self-starter and problem solver
Someone who is prepared to dig into issues, root out logs, diagnose the cause and propose solutions
Someone who is comfortable setting up demo environments (e.g VMs) which are repeatable
Someone who looks for automation opportunities to avoid repetitive work/manual errors
Someone who is comfortable speaking with client contacts of a similar or lesser technical experience, and guiding them if necessary
Must be able to speak confidently and clearly and be able to explain issues/resolutions to less technical people
Technical skills:
Movere requirement is Microsoft focused, so:
Strong Active Directory administration skills
Strong Windows server 2012 R2 and 2016 administration
ADFS knowledge
SQL Server basic administration (2012-2016 versions)
Good SQL language knowledge (can write basic DDL and DML scripts and interpret queries written by others)
SSRS knowledge would be a nice to have
Powershell scripting nice to have
Office 365 knowledge to a basic level
Remote apps/Remote desktop knowledge an advantage, but at least to a basic level
Hyper-V knowledge to an intermediate level
Some basic experience of SCCM, MAP or other inventory collection tools in an enterprise environment
Networking:
To CCNA or equivalent knowledge
NAT, PAT and Firewall white / blacklist knowledge
IDS/IPS understanding / basic knowledge
Wireless networking and 802.1x knowledge.
Any experience in these areas would be a bonus:
Linux, AWS, Azure, VMWare